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Quality Policy


RAKCC’s ambition is to be the Preferred Supplier in its sphere of operations by continually improving:

  • The value given to the Customers
  • The manufacturing and supply of products that meet the standards and specifications
  • Our Employees’ skills and motivation
  • Our friendly relation to the Environment
Quality Control      
Ras Al Khaimah Cement Company is awarded the Quality System Certificate for the standard ISO 9001:2008 by the Bureau Verities Quality International with UKAS and ANSI*RAB accreditation certificates. Scope of certification is manufacturing and sale of Portland cement.
RAKCC aims to ensure that all its products are of consistently high quality in striving to exceed customer expectations. We believe that the internationally established quality assurance system ISO 9001 is a very effective means to ensure that RAKCC quality control systems comply with the highest international standards.

Portland Cement is manufactured and marketed as per quality requirements specified in:

  • Applicable European and ASTM standards
  • Customer specified requirements
  • Company’s internal specifications

The Quality Control Department defines the specifications for Raw materials and in-process materials at various stages of production. They carry out sampling and analysis with a report of the results of the analysis forwarded to the Production Department in order to take the necessary action to achieve a consistent high quality product.

To achieve this objective, the Quality Control Laboratory is equipped with the necessary facilities (including an ARL’s Total Cement X-Ray Analyser) to analyse Raw Materials, In-process Materials and Finished Product as per a pre-determined quality inspection plan. The Quality Control Department operates at a high level of performance, utilizing trained employees, respecting the protection of individuals, the environment and the equipment.
The Quality Control Department operates as a fully independent department within the company directly under the Works Manager.
Its principal function is to ensure that all provisions of the Quality Management System of the company are fully implemented.

The Quality Management System has been developed in order to ensure that:

  • The Company’s activities and operations are in accordance with the quality system specified in ISO 9001:2008.
  • The cement manufactured conforms fully to the product specification defined in BS EN 197-1:2000 and ASTM C-150.

Objectives for Quality include the principles and requirements of ISO 9001 and quality planning to ensure:

  • Consistency of product quality
  • Continuous development and up gradation both the quality system and the implemented technology
  • Fulfilment of customer needs and expectations
  • Continuous improvement of working and safety conditions, as well as the environmental conditions in all sites where activities of the company take place
RAKCC products are designed and optimised to provide the best possible performance in our tropical coastal climate.
A strict quality control management system is in operation at all stages of manufacture to ensure that products comply with the relevant ASTM or BS specifications and the performance of cement which is significantly above standard requirements, remains consistent and uniform. The testing and inspection are carried out at 1) Raw material input stage, 2) in-process intermediate stages i.e. raw meal and clinker production and 3) at final stage of manufacture and despatch.

Cement (according to the European Standard EN197-1: 2000) is a hydraulic binder, i.e. a finely ground inorganic material which, when mixed with water, forms a paste which sets and hardens by means of hydration reactions and processes and which, after hardening, retains its strength and stability even under water.

Our Company presently produces Ordinary Portland Cement I- 42.5N as per BSEN 197-1-2000 Standards.


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